Welcome to the journey.
Customer Experience Consultancy.
We are the company for you.
A small flavour to the energy we can bring…
Edinburgh University Students’ Association staff training.
Who are EventoS?
A customer journey consultancy for all types of industries. Bringing journeys alive with workshops and talks that are not your bog standard approach. Everything to do with the customer experience is understood and covered by us!
With experience in major international events, a published author on the topics of global tourism and events, and a PhD in progress on The Customer Experience, Matthew, the Founder of EventoS, will take on you a journey that you have never been on before.
Matthew is the author of ‘Around the World in 80 Events’, guest lecturer at national and international universities and voted within ‘35 Scottish Rising Stars of Scottish Business’.
Based in Glasgow, but delivering projects globally, we can bring our knowledge and expertise direct to you.
Get in touch now to find out more - come on the journey today!
What our clients say…
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"When I asked my colleagues to describe Matt the overriding comments were "motivational, super passionate, and with a unique perspective". Oh and "Scottish". And I couldn't agree more. Over the last year Matt has provided invaluable insights into what makes a great customer experience, both for our clients and our internal staff. What we have achieved is a testament to his unwavering energy and commitment and I would thoroughly recommend working with him. Thank you Matt!"
MCCGLC – Executive Creative Director
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“We on-boarded Matt to assist us in delivering customer service training to our 300 temporary Fringe Festival staff at Edinburgh University Students’ Association. Matt really brings his personality and enthusiasm and love of customer service to the forefront to create an engaging, interactive and fun experience which translated into performance and delivery of our staff onsite. Matt comes with his own unique approach, listens to your operational needs and is flexible to work with in order to tailor training to the needs of your staff and organisation. ”
Edinburgh University Students’ Association – Festival Manager
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“Matthew took us through the ‘Customer Experience Journey’ and really broke down every step. It was so worthwhile and the way he managed to relate it specifically to our target market was a massive help. We now have a blueprint to use for every customer that walks through the door and give them the best experience possible. This has been invaluable to our business! ”
Synergy Performance and Nutrition – Owner
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Scone Palace
“This is EventoS worked with us to create a bespoke short training session that needed to be relevant across the breadth of our varied business. His energy and enthusiasm were a breath of fresh air and helped bring a different perspective. This was not ‘just another customer service seminar’ but one that actively encouraged engagement and participation.
We really enjoyed working with Matt and would have no hesitation in recommending This is EventoS”.
Case studies
Blogs
