Community Engagement - South Ayrshire Council: Festival of Flight

Delivering the first ever community engagement plan for the Festival of Flight.

With over 250,000 People descending to Ayr for the first time in five years to be part of the Festival of Flight: Air Show it was critical to deliver a positive community engagement plan. This plan included This is EventoS creating an advisory position but also implementing and constructively managing the delivery of the project during the festival of flight.

Organising a community engagement communication plan - including community engagement forums, series of letters and managing the community telephone number. A structured approach allowed a clear direction to how 3000 residents, who were deemed to be within the set boundaries of engagement of the area and the most impacted, to be communicated with. Being accessible on a bike meant that Matthew for This is EventoS was able to get everywhere and anywhere to respond to a call that would call in and answer any questions that may be asked.

Mapping out all comments and issues and managing the expectations were This is EventoS duties - and enabled a positive engagement to deliver answers quickly and efficiently given peace of mind for many. This is EventoS ensured to have the collected data to be a notification for all stakeholders to showcase exactly what the issues to improve and be aware of for the next year were.